

Derek Rowley
Derek is Program Director for SUP Online; formerly on the Board of the Cotton Mission Chapter, and past president of the Dixie Encampment Chapter. He and his wife, Genine, have lived in the Bloomington Ranches area of St. George, Utah, since moving there from Carson City, Nevada in 2004. Derek also hosts and produces the Hearts of the Fathers Podcast.
Responses
This site uses Akismet to reduce spam. Learn how your comment data is processed.
I tried following the tutorial for registering. I can’t get the screens you show. I press “register” and nothing happens. I shows I paid my $12 to join Online SUP. It says I’m a member, but I can’t access the articles. I’m getting very disillusioned about the online experience.
I get the same issue Ron, so you are not alone. The page keeps circling around to the original page for me.
I have the same issues.
SUP MEMBERS: If you have trouble registering, please go to About > Support and open a Support Ticket so I can respond and help you.
I was able to easily solve the problem Ron and Dan was having – but I can’t unless you let me know! Instead of posting that you are having trouble in the Comments, please open a Support Ticket, and I will help you!
Derek,
Where, what item do I check on to get to where the information for my credit card payment is shown? I have been all over this site and I can’t find anywhere where I can go to change the card that is on file. Todays email is in response to an email from SUP telling me I need to change my card number but when I clicked on the line that should have taken me to that area it brought me to this same area that I have been hunting on for days now. You have a great site here but I think you need to fix this problem. Thomas Lorin Thompson
Thomas,
To change your payment information:
1. Click on “My Subscriptions & Groups” in the menu bar
2. Click on “My Subscription”
3. When the My Subscription page opens, go to your Subscription Renewal and click on “Update Payment Info”
I hope this helps.
Derek